Website Customer Experience Uplift
Short-term updates that drive improvements to the main website experience for visitors with specific needs, allowing them to quickly reach relevant information and contact an agent of the company.
My passion is to understand people, mainly when they interact with an interface; either their desktop computers, laptops, smartphones, smartTV, etc. You can contact me by filling this form or though my email writeme@elpepian.net.
Short-term updates that drive improvements to the main website experience for visitors with specific needs, allowing them to quickly reach relevant information and contact an agent of the company.
Companies many times disregard their own website or mobile application help information, over time these sections become a “white elephant” by consolidating so much information but nobody really uses it.
Analyze, research and target definition for a consulting website. ¿Who do we want to reach? ¿How do we want to talk to them? ¿What information is relevant for them? Along with fulfilling the expectations of the Company Stakeholders.
Design from scratch a web portal that incorporates in an accessible and organized way for both academic and commercial information of the engineering faculty.
In this challenge we applied an analysis and research process of the user experience for a complete redesign for one of the biggest concrete distribution company’s platform.